Customer Service KPI Examples The 12 KPI Metrics You Need to Track!

What is a Key Performance Indicator KPI? Guide & Examples But that approach doesn’t just apply to your supply chain management, revenue or churn rates – most fundamentally, it also applies to people and our performance. Marketing leaders need to track KPIs which enable them to measure their progress against clearly defined goals. The 15… Continue reading Customer Service KPI Examples The 12 KPI Metrics You Need to Track!

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